One contact. One conversation. One place.
See every call and chat on one screen. ConnectBox automates routine follow-ups and shows you each agent's KPIs and call health, so you know where your team needs help.
- 30-min walkthrough
- Tailored to your team
- No commitment
Incoming PBX call
Call answered · Dilani R.
Same contact. Every channel.
AI answers. Your team stays in control.
Answer calls and messages. Bring in a person when needed. Keep the full customer story.
What time do you close?
At 6 pm today. How can I help?
One platform for all your channels.
Skip the app switching. Keep your customer conversations and their context together in one place.
Good conversations. Better business.
Happier customers. More opportunities to grow.
Help customers feel looked after, keep sales moving, and give people a reason to come back. Make every conversation count for your business.
Customer support
Keep your customers coming back.
Give your customers help that feels personal. When your team can pick up where the last conversation left off, people spend less time repeating themselves and more time trusting you.
Sales & outbound
Turn a good conversation into your next sale.
Follow up while interest is fresh. Help your buyers get the answers they need to take the next step with you.
Marketing campaigns
Give people a reason to choose you again.
Reconnect with something your customers care about. Make your next message an invitation to return, rather than another thing to ignore.
Lead management
Turn first hellos into real opportunities.
Keep interested buyers close, give each enquiry an owner, and make the next conversation happen.
Connectbox in action
One customer journey. Every conversation connected.
From the first message to the final follow-up, keep the customer journey moving with the right context.
Kasun is typing
Education Sector
Coordinate admissions and parent support effortlessly.
Give your educational institution a shared place for student messages, phone follow-ups, and internal team communication.
One shared inbox for
every student inquiry.
Admissions questions reach different team members across different channels. Bring every WhatsApp message, SMS, and email into a unified view.
Maya · WhatsAppIs it too late to submit my transcript?
What time does orientation start?
Scholarship documents attached.
Clear ownership.
Seamless handoffs.
Assign conversations directly to the right department or counselor, ensuring parents and applicants never have to repeat themselves.
Mrs. Perera · ParentCan I pay the term fee in two instalments?
Follow-up calls
attached to chat.
Make outbound calls directly from the student's profile and automatically log call outcomes alongside their previous messages.
Maya · WhatsAppIs it too late to submit my transcript?
Every conversation counts.
So does your security.
- 33Customers
- 100+100+Calls
- 100+100+Messages
- GDPRCompliance verification pending
- SOC 2 Type IIAssurance verification pending
Have questions?
We've got answers.
A closer look at how Connectbox fits your team, your channels, and the way you work.
ConnectBox is a CRM for calls and conversations. It brings calls and chats onto one screen, automates routine follow-ups, and shows supervisors each agent’s KPIs and call health.
See every call and chat. Know where your team needs help.
Book a demo to see how ConnectBox brings your conversations and each agent's performance into one place.